If you have any pre-purchase questions or hesitations, please drop us a line first and we’ll shoot you a quick response.
Because most issues can be worked out before a refund is necessary, refunds will only be considered on a case-by-case basis after we’ve worked with you to try and find a solution within two weeks of your purchase. With a 1% refund rate, we’re confident we can work it out! Refunds will not be given for Theme Club memberships or subscription renewals, so please contact us with any pre-purchase questions.
Due to the nature of digital goods, we recognize that this policy can be abused, and reserve the right to refuse refunds if we determine the refund policy is being taken advantage of.